Central Vacuum FAQ

A service call costs $195 plus parts. It includes coming out to your home, and up to 1 hour of our time.  We are able to resolve most issues within that timeframe. 

If any parts are needed we will discuss that with you prior to doing the work.

Any and all calls for repair, evaluation, assesment, testing, etc. are considered service calls.

All appointpointa are a two-hour Arrivial Window.

9-11 is the first window of the day for appointments. 

 We always call or text when we are en route, so you will know excatly when we will arrive. 

Almost all. There are a few very rare exceptions.

We are able to resoleve about 95% of problems with one visit.

A well-stocked service vehilce, and 20+ years experience make this possible.

No. Sorry. 

We provide in-home service only, because central vacuum issues need to be diagnosed while connected to the rest of the vacuum system.

We do not repair portable vacuum cleaners, just central vacuum systems. 

Pretty fast! 

Depending on when you call, your availibility, and our schedule, we can see you on the same day you call. If not, 1-3 days is typical. 

We get a lot of these calls. Rest easy. We can help.

We will schedule a service call with you, and test, evaluate, and advise & instruct. 

If you need new hoses, accesories, or to upgrade your vacuum unit, we can handle it, and have you up and running quickly. 

Absolutely. It's a good idea to have your system thoroughly checked periodically to ensure it's performing as well as it should. 

The larger your home and the more use the system gets, the more frequent the need. Very large homes, annually, and smaller homes, once every three - four years.

No. We do not.

We only install in brand new construction, and only within Fairfield County CT

Central vacuum systems are a custom product, so there are are many variables to concider in calculating the cost, such as:

1. The size of your house
2. The power and quality of the equipment
3. The number of hoses & accessories you want
4. The difficulty of the work
5. Retractable hose systems vs Standard hoses

If someone gives you a cookie-cutter price for a central vacuum installation, guess what kind of central vacuum installation you are going to end with.

We provide free extimates for new construction homes.

No.

We are a service business. We are not a retail store. 

Central vacuum installers need to be licencsed in the State of Connecticut.

Unfortunately, most aren't.

Fortunately, we are. Our CT  license number is HERE 

L-5 0199446

We wrote an article that answers this question. Read it here.